Peloton Protection Plan
Worry-free protection. Expert support and care.
Get protected today
Add a protection plan in checkout when ordering Peloton Bikes, Treads, Row or Guide. Or call 866-679-9129 to add a coverage to an existing Peloton for up to 12 months after delivery.
Your limited warranty coverage, extended
Breakdown protection
Unexpected mechanical and electrical breakdowns covered, plus normal wear and tear.
Replacement parts & labor
Service from Peloton-authorized technicians with Peloton genuine replacement parts.
Tech support by Peloton
File claims quickly and easily to get the service you need over the phone, chat or in-person.
Replacement guarantee
If your Peloton can’t be repaired, we’ll replace it—no shipping fees.
You could save hundreds compared to
out-of-pocket costs
Peloton touchscreen replacements can cost up to $750 without a warranty. With a Peloton Protection Plan, that cost is covered for a total of 48 months.
Additional Peloton Protection Plan benefits included on day one
Accidental damage
Protection for accidental screen cracks, spills, or tip-overs.
Power surge protection
Coverage for unexpected power surge failures.
$0 deductible. No fees.
No need to pay a deductible, fees, or file for reimbursement.
No annual claim limit
Request service and repairs without reaching an annual maximum.
48-Month protection plan
Coverage for Peloton Bike, Bike+, Treads, and Row
Enhance your 12-month limited warranty with 48 months of total coverage and added benefits that start on day one.
Protection plans for Peloton Bikes only available in the Continental U.S., Hawaii, Alaska, and Puerto Rico.
Protection plans for Peloton Treads and Peloton Rows only available in the Continental U.S.
24-month protection plan
Coverage for Peloton Guide
Enhance your 12-month limited warranty with 24 months of total coverage and added benefits that start on day one.
Protection plans for Peloton Guide only available in the Continental U.S., Hawaii, Alaska, and Puerto Rico.
Pay less now, save more later
Whether you choose to pay at once or finance with your hardware purchase, Peloton Protection Plans can be returned at any time for a pro-rated refund.
Row protection plan
48 months of total coverage for $299
Financing only available with Row purchase.
Bike Protection Plan
48 months of total coverage for $149
Financing only available with Bike purchase.
Bike+ Protection Plan
48 months of total coverage for $249
Financing only available with Bike+ purchase.
Tread+ Protection Plan
48 months of total coverage for $499
Financing only available with Tread+ purchase.
Tread Protection Plan
48 months of total coverage for $299
Financing only available with Tread purchase.
Guide Protection Plan
24 months of total coverage for $24
Financing only available with Guide purchase.
How to purchase
Get your Peloton Protection Plan today
Add a protection plan in checkout when purchasing Peloton Bikes, Treads, Row, or Guide.
Owned a Peloton for less than a year? You can add a protection plan up to 12 months after delivery. Call: 866-679-9129 to buy.
Accidental damage coverage for plans purchased after equipment delivery starts 30 days after the protection plan purchase date and ends 48 months after your Bike, Bike+, Tread, or Row delivery date, and 24 months after your Guide delivery date. All other coverage components begin on the protection plan purchase date and end on the same timing.
How to request service
Contact Us
Chat with us or call 1-866-679-9129. We’re available every day 9 AM–9 PM EST.
Provide proof of purchase
Have your proof of purchase, your product’s serial number, and the protection plan order confirmation on hand.
Get the support you need
Whether it’s over the phone or an on-site visit by a Peloton-authorized technician, our team will help address any concern.
Peloton Protection Plan Terms and Conditions
The Terms and Conditions of your protection plan agreement are based on the date you purchased your plan: On or after May 1st, 2023
See termsBetween April 5, 2022 and May 1st, 2023
See termsBetween May 22, 2020 and April 4, 2022
See termsOn or before May 22, 2020
See terms
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¹Ability to finance warranty is contingent on the purchase of a Peloton Bike, Bike+, Tread, Row or Guide. For example, get the Peloton Bike and protection plan for as low as $54/mo over 39 months at 14.99% APR and $0 down. Based on full price of $1,445 + $199 warranty. Peloton All-Access Membership separate. An All-Access Membership gets you access to Peloton classes. Subject to credit check and approval. A down payment may be required. Estimated payment amount excludes taxes. Previous purchases are ineligible. Payment options through Affirm are provided by these lending partners: affirm.com/lenders. See www.affirm.com/help for details.
First time Bike, Bike+, Tread, and Row purchasers only. 1 trial per household. Upfront payment required. Return within 30 days of delivery for full refund, provided that interest amounts paid to Peloton financing partners may not be refunded. Only eligible in 48 contiguous states. Full terms at onepeloton.com/home-trial.