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FAQs

    The Bike has a compact 4 ft. x 2 ft. footprint to fit nicely in homes of all sizes.

    The total dimensions of the Bike are 150 cm L x 58 cm W x 135 cm H. We recommend at least 60 cm of space on all sides for storing and training. The ceiling height minimum is 250 cm to ensure all riders have adequate headroom.

    See the full list of Peloton Bike and Bike+ specs.

    On delivery day, we'll deliver and set up your new Bike and get you ready to ride. The delivery team will reach out to you before your delivery to confirm the safety protocols they will follow.

    For certain regional locations, Bike setup is not available and will require self assembly. Contact our Sales Team at 1800 952 535 or start a live chat to find if you are in a self assembly area. If you are in a self assembly delivery area, our team will reach out to you with further information following your purchase.

    With the Peloton All-Access Membership, you’ll get access to our entire library of live and on demand classes, individual user profiles for everyone in your household and free use of the Peloton App with the ability to take workouts from your phone, smartwatch, tablet and TV.

    Peloton All-Access Membership ($59/mo) is required to access Peloton content.

    Cycling shoes enhance your Peloton experience and are recommended. Peloton Bikes require Delta-compatible cleats.

    Peloton cycling shoes have a narrow to normal fit. If you fall between sizes or have a wider foot, we recommend sizing up.

    It’s simple and included with every first-time Bike purchase. Once the Bike is delivered and setup in your home, experience 30 days of cardio + strength to find the classes you’ll love. If you’re not satisfied, contact us within 30 days to schedule your pickup and we'll refund your purchase—no questions asked.

    Learn more about our 30 Day Home Trial.

¹Zip Money is an available payment option at Peloton stores and on onepeloton.com.au for eligible purchases. Eligible purchases include Peloton Bike, Peloton Bike+, Peloton Tread and excludes Peloton All-Access Membership. Peloton accessories and apparel are excluded in stand-alone transactions but may be purchased using Zip Money when purchased in a single transaction together with the Peloton Bike, Peloton Bike+ or Peloton Tread. Zip T&C's, fees and credit approval apply to this payment option. Other charges may be payable to ZIP. Credit provided by ZipMoney Payments Pty Ltd (ABN 58 164 440 993), Australian Credit License Number 441878. See zip.co/zip-money for more. Peloton is not a credit representative of Zip Money and does not receive any commission for purchases made using Zip Money. Zip Money is not a Peloton product and is not offered or issued by Peloton.

²Internet connection and Peloton All-Access Membership ($59/mo) required to access Peloton content. Upfront payment required. Return within 30 days of delivery for full refund. First time Peloton Bike, Bike+, or Tread purchasers only. 1 trial per household. Full terms at onepeloton.com.au/home-trial.

*Peloton All-Access Membership ($59/mo) required to access Peloton content.

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