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Everything You Need to Know About Visiting Peloton Studios New York

Everything You Need to Know About Visiting Peloton Studios New York

We’ve got answers to all your questions about booking classes, what to bring, meeting instructors, and more.

By Team PelotonUpdated 19 August 2022

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Ready to experience Peloton in person? We can't wait to welcome Members into our studios for select live classes. If you’re getting ready to visit Peloton Studios New York (PSNY), read on for all the details you need to prepare.

peloton studios new york plaza entrance member lounge

PLANNING AHEAD

Where is the studio located?

PSNY, our state-of-the-art flagship location, is located at 370 10th Avenue in New York City (enter on 10th Avenue between 32nd and 33rd Street). There, you’ll find four studios dedicated to Peloton Bike, Peloton Tread, strength, and yoga classes.

When is the studio open?

You can book classes at PSNY Thursday through Monday. Both Peloton Members and non-Members will be able to take classes at the studio on these days. On Tuesdays and Wednesdays, our team will focus on producing classes with no live audience.

How do I book a class?

You can book a class six weeks in advance at studio.onepeloton.com. Classes will be open for booking at noon on Thursdays.

Can I book a specific spot in class?

Our team will assign you a spot in class once you arrive at PSNY.

I have old class credits for PSNY. Can I still use them to book a class?

For assistance with class credits, please contact our team at studiosny@onepeloton.com.

What’s the cost of a class at PSNY?

A class at PSNY costs $35.

Do I need to have a Peloton Membership to take a class?

No, you do not have to be a Peloton Member to take a class at PSNY. (But if you take a class and love it, you might want to start a free trial on the Peloton App!)

YOUR FIRST VISIT

When do I need to arrive?

You will need to check in 45 minutes prior to the start of class. Studio doors open 30 minutes before the start time and close 15 minutes before class begins. And don’t forget to give yourself time to change and check out our Member spaces!

How do I sign in?

When you enter PSNY, you’ll be greeted by the studio concierge, who will help you check in and direct you to your next stop.

What amenities are available at PSNY?

PSNY features two Member lounges that serve as spaces for our community to meet and congregate. There, you’ll find a range of refreshments including juices, cold brew, and light bites for purchase. During your visit, you can also browse our showroom, where you’ll find the latest Peloton apparel and connected fitness products.

Will there be a place to secure my stuff?

Yes, there are lockers in multiple spaces for you to leave your possessions. These lockers have built-in locks, so there’s no need to bring your own.

Are there changing rooms and showers?

Yes, there are changing rooms fitted out with lockers, showers, and amenities to help you get ready before class and then freshen up afterward.

Can I visit if I’m not taking a class?

Members of the public are welcome to visit the plaza level of PSNY Thursday through Monday. Stay tuned for additional opportunities to see the full studio space!

TAKING CLASSES

Will I be on camera?

Possibly! Our studio classes are filmed for our livestream and on-demand library. You may or may not be visible on camera, depending on your spot and how that particular class is filmed. Generally, the studio is dark and only the instructor is well lit—so no need to worry if you're camera shy.

Do I need to bring cycling shoes? Towels? A water bottle?

If you’re taking a Peloton Bike class, cycling shoes will be provided for free. We’ll also supply you with fresh towels for all your workouts. We do encourage Members to bring their own water bottles, which can be filled up at stations throughout the building. (If you forget though, there’s water available for purchase too.)

I’d like to bring my own cycling shoes. What pedals do the Bikes at PSNY use?Our studio pedals are dual sided and will be compatible with both SPD and Delta clips.

What if I don’t know my Peloton Bike settings?

Don’t worry! We’ve got Peloton employees in the studio who will be able to help you figure out the optimal settings for your Bike. Doors to class open 30 minutes early, so you’ll have plenty of time to get set up and ready for class.

Can I send high fives during class?

Yes! Our in-studio Leaderboard has now been expanded to include all Members, not just the ones in the room with you. That means you’ll be able to send high fives to at-home participants too.

If I’m taking a yoga class, will I need to bring my own mat and props?

No, mats and props will be provided for you.

WHILE YOU’RE THERE

Will I get to meet my instructor?

Yes! After class ends, your instructor will be happy to take photos with Members. A Peloton employee will take the photo for you and email you a link to download it later in the day.

Can I take pictures of the studio during my visit?

Yes, you can take photos with your phone or camera in Member spaces. But we ask that you please don’t use your phone during classes.

Can I buy Peloton apparel?

You gotta look good for class, right? Luckily, the Peloton showroom has the latest styles for you to purchase.

NEIGHBORHOOD GUIDE

Where should I park?

Parking is available at One Hudson Yards, 10 Hudson Yards, and Abington House, which are along West 30th Street between 10th and 11th Avenues.

Can I take public transportation?

Yes, the 7 train connects from Times Square to the 34th Street-Hudson Yards subway station, and the 34th Street-Penn Station subway stop is also just a short walk away. Or you can take the M34-SBS, M12, or M11 bus lines, which all stop near Hudson Yards.

What is there to do in the area?

PSNY is located in Hudson Yards, a neighborhood with lots of shopping and fun activities. We’re close to The High Line and Vessel attractions, and there’s a Whole Foods Market nearby if you need a quick bite to eat. If you’ve got more time to explore, you can also check out the restaurants and shops in the public square, or visit into the Chelsea and Hell's Kitchen neighborhoods.

SPECIAL OCCASIONS

Can I book a large group or a special occasion?

If you’re interested in a group booking, please reach out to studioeventsny@onepeloton.com.

This content is for informational and educational purposes only and does not constitute individualized advice. It is not intended to replace professional medical evaluation, diagnosis, or treatment. Seek the advice of your physician for questions you may have regarding your health or a medical condition. If you are having a medical emergency, call your physician or 911 immediately.

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