Klarna was founded in 2005 in Stockholm, Sweden with the aim of making it easier for people to shop online. Klarna is now one of Europe’s largest banks and is providing payment solutions for over 100 million consumers across more than 200,000 online stores.

Peloton has partnered with Klarna to offer interest-free credit when purchasing your Peloton equipment and accessories. With a Klarna financing payment plan, you can spread your payment over 12, 24, or 36 months. Please note, you cannot purchase accessories only on a Klarna financing payment plan. Options may vary by Peloton product.

To be eligible for Klarna credit products you must be at least 18 years old and a UK resident. Your application approval is subject to Klarna's review of your financial circumstances and a full credit search. To improve your application’s chances of success, make sure you enter full and accurate personal details, and have your order delivered to your registered billing address.

Add the bundle you wish to purchase to your basket and proceed to checkout as normal. Then select the Pay Over Time payment method.

You’ll then be asked to provide your mobile phone number, email address, current billing address and a debit or credit card. A mobile number is required in case we need to reach you. All communications will be sent to your email address. It's very important that you give us the correct details, as otherwise you will not receive your payment schedule and any updated order information.

You’ll be asked to provide your mobile phone number, email address, current billing address and a debit or credit card. A mobile number is required in case we need to reach you. All communications will be sent to your email address. It's very important that you give us the correct details, as otherwise you will not receive your payment schedule and any updated order information.

When you apply for a Klarna financing payment plan, Klarna will perform a credit search. This means Klarna will look at certain information in your credit report to decide whether to approve your purchase.

When you apply for a Klarna financing payment plan, Klarna will make a full credit search with credit reference agencies who will supply credit information. The agencies will record details of the search, which can be seen on your credit file, whether or not credit is granted. This record will also be visible to third parties and may affect other organisations’ future decisions on whether or not to provide you with credit.

For any questions relating to the credit check process, contact Klarna’s Customer Support team.

Your rate will be 0% or 14.99% APR depending on length and term of your loan, subject to credit check and approval.

The monthly instalments will be collected automatically from your bank account via Direct Debit. Please ensure you have enough funds in your account to cover the repayment on your due date.

In some cases, Klarna may offer financing contingent on the applicant paying a portion of the balance up front. You will be prompted to make a deposit during the application flow, if this is the case.

Your monthly payment must reach Klarna by the payment due date.

Klarna will report information to credit reference agencies about the payments you make, and about any payments that you fail to make on time. Late or missing repayments may have serious consequences for you. Your credit rating may be affected which will make it more difficult or more expensive for you to obtain credit in the future.

If at any time you miss consecutive payments, Klarna may serve you a default notice requiring you to repay what you owe. If you fail to do so, Klarna may terminate your Klarna financing payment plan agreement and assign the debt to a debt collection agency to collect on behalf of Klarna. Klarna may also sell the debt to a debt collection agency.

If you are having trouble making repayments, please get in touch with Klarna customer service via the support section of the Klarna app or via Klarna’s customer support page.

During the Klarna financing payment plan application you will be asked to set up a Direct Debit Mandate from your bank account. Klarna will draw your monthly instalments from your bank account automatically via this Direct Debit Mandate so you don’t need to do anything.

We stand by everything we sell, and our return process is simple. Our Member Support team would be happy to assist with your return. Send us an email at support@onepeloton.co.uk or give us a call at +44 808 169 6469. Once your return has been processed your Klarna monthly statement will be adjusted. For more information about Peloton’s return policy, please visit our Return Policy page.

Our normal terms and conditions apply to your order when you have purchased with a Klarna financing payment plan. Your Klarna financing payment plan will be closed if your order has not been delivered, and you will not be charged. You also have a right under the Consumer Credit Act 1974 to withdraw from your financing agreement within 14 days without having to give any reason. Please refer to the 'Right of withdrawal' section within your agreement for more details.

Our Klarna financing payment plan has recently changed. If you purchased on or before 06/02/2020, your balance is subject to 18.9% APR if you miss payments or choose to pay the minimum payment.

View the details of the Financing Initial Disclosure Document if you’d like to know more about Peloton’s credit broking activities.

Klarna pay in 3 interest-free instalments allows you to spread the cost of your purchase over 3 equal payments. Payment for each instalment will automatically be collected from the debit or credit card you entered at checkout. The first instalment will be collected when your order is confirmed by Peloton. The second and third instalments are scheduled 30 and 60 days later, respectively, after the first instalment. You can always monitor your payments schedule in the Klarna app. Klarna pay in 3 interest-free instalments is only available on purchases with a total cart value of £35–£2,000.
Learn more about how Klarna pay in 3 interest-free instalments works.

You need to be at least 18 years old and a UK resident to use Klarna’s credit products including Pay in 3 instalments. When you choose Klarna they will also check the information you provide and your financial situation.

Klarna pay in 3 interest-free instalments is only available on purchases with a total cart value of £35–£2,000.

Learn more about how Klarna pay in 3 interest-free instalments works

Add the bundle you wish to purchase to your basket and proceed to checkout as normal. Then select the Pay Over Time payment method.

You’ll then be asked to provide your mobile phone number, email address, current billing address and a debit or credit card. A mobile number is required in case we need to reach you. All communications will be sent to your email address. It's very important that you give us the correct details, as otherwise you will not receive your payment schedule and any updated order information.

Klarna pay in 3 interest-free instalments is only available on purchases with a total cart value of £35–£2,000.

You'll need to provide your mobile phone number, email address, current billing address and a debit or credit card. A mobile number is required in case we need to reach you. All communications will be sent to your email address. It's very important that you give us the correct details, as otherwise you will not receive your payment schedule and any updated order information.

When you use Klarna pay in 3 interest-free instalments, Klarna will perform a credit search. This means Klarna will look at certain information in your credit report to decide whether to approve your purchase.

When you apply for Klarna pay in 3 interest-free instalments, Klarna will make a full credit search with credit reference agencies who will supply credit information. The agencies will record details of the search, which can be seen on your credit file, whether or not credit is granted. This record will also be visible to third parties and may affect other organisations’ future decisions on whether or not to provide you with credit.

For any questions relating to the credit check process, contact Klarna’s Customer Service team.

Klarna offers pay in 3 interest-free instalments based on a number of factors such as the purchase amount, and previous order history. You can improve your chances of being offered Klarna pay in 3 interest-free instalments by ensuring you provide your full name, accurate address details and arrange shipping to your registered billing address. All orders are assessed individually. Just because you have been accepted for Klarna pay in 3 interest-free instalments before does not mean it will be offered for every order. In turn, if your application for Klarna pay in 3 interest-free instalments is denied, it does not mean it will be denied for future orders.

Klarna pay in 3 interest-free instalments is a credit product and you are required to make your scheduled payments to Klarna. If Klarna is unable to collect your payment on the scheduled due date Klarna will make a further attempt to automatically collect payment seven days later. Should this next payment attempt fail, Klarna will make a final attempt to collect payment seven days later. They may continue to attempt to collect overdue and currently due payments on subsequent due dates, or invoice you separately for the unpaid total. Klarna may also share information about your missed payments with credit reference agencies. This means you may find it difficult or more expensive to use Klarna or other lenders' credit products in the future. For more details, contact Klarna’s Customer Service team.

If you don't make your payments you will be in arrears as Klarna pay in 3 interest-free instalments is a credit product. Klarna may then share information about your missed payments with credit reference agencies. This means you may find it difficult or more expensive to use Klarna or other lenders' credit products in the future.

Klarna may also refer any debt to a debt collection agency. This agency will collect the debt on behalf of Klarna. Also, if the debt is referred to a debt collection agency Klarna will share this information with credit reference agencies.

Yes. Just go to the Klarna app or log onto www.klarna.com/uk.

Klarna will notify you via email and push notification from the Klarna app when a payment is due and when you have made or missed a payment. If a payment has been collected but you have not received payment confirmation, you can always check the status of your order and payments in the Klarna app or by logging in at www.klarna.com/uk.

In the event that your order has not been received please call Peloton to check on your order and delivery status. You can also contact Klarna’s Customer Service team so that we can postpone the due date on your payment or put the order on hold in the Klarna app while you wait for the goods to arrive.

As soon as Peloton has accepted your cancellation/return and registered it with Klarna, Klarna will cancel any future scheduled payments as well as refund any amounts due. The return will be reflected in the Klarna app immediately.

Once Peloton has received and accepted the return (partial or full) and you have received confirmation of this, an updated statement with an adjusted payment schedule will be sent to you by Klarna if you've made a partial return. With a full return, Klarna shall refund any payments collected and cancel any future scheduled payments. You are always able to monitor the status of your order in the Klarna app.

As soon as Peloton has registered your cancellation or your return with Klarna, the refund will be processed within 5 business days.

Refunds will be issued back to the debit or credit card which was originally entered at checkout.

Klarna Pay in 30 days is a credit product which lets you pay any time within 30 days of your purchase without interest or fees when you pay on time. You can make this payment using a credit or debit card on the Klarna app or logging into www.klarna.com/uk. Klarna will send you a confirmation email once your order is confirmed with full details. You can see both past and future payments using the Klarna app.

You need to be at least 18 years old and a UK resident to use Klarna’s credit products including Pay in 30 days. When you choose Klarna they will also check the information you provide and your financial situation.

Klarna Pay in 30 days is only available on purchases with a total cart value of £30–£2,000.

Learn more about how Klarna Pay in 30 days works.

Yes, you can. If you see Klarna Pay in 30 days when you go to checkout then it is available to you. Every time you use Klarna Pay in 30 days, Klarna will check to see whether you can use the service again for each additional purchase.

Klarna offers Pay in 30 days based on a number of factors such as the purchase amount, previous order history. If you are 18 or over, you can improve your chances of being offered Klarna Pay in 30 days by ensuring you provide your full name, accurate address details and arrange shipping to your registered billing address. All orders are assessed individually. Just because you have been accepted for Klarna Pay in 30 days before does not mean it will be offered for every order. In turn, if your application for Klarna Pay in 30 days is denied, it does not mean it will be denied for future orders.

If you want to purchase something using Klarna’s Pay in 30 days, you'll need to share your phone number, email address, current billing address and your credit or debit card details. If Klarna need to talk to you urgently they'll use the phone number you've shared. For any other information Klarna need to share with you, they'll send this to your email address.

When you use Klarna Pay in 30 days, Klarna will perform a credit search. This means Klarna will look at certain information in your credit report to decide whether to approve your purchase.

You can pay any time within 30 days of your purchase without interest or fees when you pay on time. You can make this payment using a credit or debit card on the Klarna app or logging into www.klarna.com/uk. Klarna will send you a confirmation email once your order is confirmed with full details. You can see both past and future payments using the Klarna app.

Yes. Just go to the Klarna app or log onto www.klarna.com/uk.

Klarna will notify you via email and push notification from the Klarna app when a payment is due and when you have made or missed a payment. If a payment has been collected but you have not received payment confirmation, you can always check the status of your order and payments in the Klarna app or by logging in at www.klarna.com/uk.

Klarna Pay in 30 days is a credit product and you are required to make your payment to Klarna. Klarna may also share information about your missed payments with credit reference agencies. This means you may find it difficult or more expensive to use Klarna or other lenders' credit products in the future. Full details can be found in the Klarna terms and conditions here.

As Klarna Pay in 30 days is a credit product, if you don't pay for your order Klarna may use a debt collection agency. Klarna may also report the missed payment to credit reference agencies. This means you may find it more expensive or difficult to get credit in the future.

In the event that your order has not been received please call Peloton to check on your order and delivery status. You can also contact Klarna’s Customer Service so that we can postpone the due date on your payment or put the order on hold in the Klarna app while you wait for the goods to arrive.

As soon as Peloton has accepted your cancellation/return and registered it with Klarna, Klarna will cancel any future scheduled payments as well as refund any amounts due. The return will be reflected in the Klarna app immediately.

Once Peloton has received and accepted the return (partial or full) and you have received confirmation of this, Klarna shall refund any payments collected and cancel any future scheduled payments. You are always able to monitor the status of your order in the Klarna app.

As soon as Peloton has registered your cancellation or your return with Klarna, the refund will be processed within 5 business days.

Refunds will be issued back to the debit or credit card which was originally entered at checkout.

Your Peloton All-Access Membership will be billed separately to your monthly instalments. We do not currently offer an option to bundle these with your equipment purchase.

You can bundle your hardware and accessory purchases on a Klarna financing payment plan. You cannot purchase accessories only on a Klarna financing payment plan.

Klarna pay in 3 interest-free instalments is available on purchases with a total cart value of £35–£2,000.

Klarna Pay in 30 days is available on purchases with a total cart value of £35–£2,000.

Yes, simply add the equipment and accessories to your basket and enter your referral code at checkout. Your subtotal will be reduced by £100, and your monthly payments will be adjusted accordingly.

Yes, all of our Members in mainland UK are eligible to return their Peloton equipment up to 30 days after the date of delivery. If you contact us on or before the 30th day, you will receive a full refund for your Peloton equipment, accessories and any subscription payments made, and your financing plan with Klarna will be closed. Terms apply.¹

If you don't make your payments you will be in arrears as Klarna pay in 3 interest-free instalments is a credit product. Klarna may then share information about your missed payments with credit reference agencies. This means you may find it difficult or more expensive to use Klarna or other lenders' credit products in the future.

Klarna may also refer any debt to a debt collection agency. This agency will collect the debt on behalf of Klarna. Also, if the debt is referred to a debt collection agency Klarna will share this information with credit reference agencies.

Payment information is processed securely by Klarna. No card details are transferred to or held by Peloton. All transactions take place via connections secured with the latest industry standard security protocols.

You can log in the Klarna app or at www.klarna.com/uk, where you will find all of your orders and payment schedule information.

Please visit Klarna’s Customer Service page for a full set of FAQs or contact them via live chat or telephone.